1. Introduction

Danaxel INC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of visitors and customers who use our website.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, browse our products, place an order, or communicate with us.

Our website offers travel-related products, including travel bags, toiletry bags, business bags, and other travel accessories. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information when you interact with our website:

Personal Identification Information

• Full name
• Billing and shipping addresses
• Email address
• Telephone number

Order and Transaction Information

• Products purchased
• Order details and transaction records
• Payment confirmation and billing information
• Return, refund, and customer service records

Technical and Browsing Information

• IP address
• Browser type and device information
• Operating system
• Website pages visited
• Access dates and browsing activity
• Referring website addresses

Communication Information

When you contact us by email, telephone, or through our website, we may collect the information you voluntarily provide, including your inquiries, feedback, and customer support requests.

3. How We Use Your Information

We use the personal information we collect for legitimate business and operational purposes, including:

• Processing and fulfilling customer orders.
• Managing payments, refunds, returns, and exchanges.
• Arranging order-related communications and customer support.
• Providing information about products and services.
• Improving website functionality and the overall shopping experience.
• Monitoring website performance and preventing fraudulent or unauthorized activities.
• Maintaining business, accounting, and transaction records.
• Complying with applicable legal and regulatory obligations.
• Sending promotional communications where permitted by law and subject to applicable consent and opt-out requirements.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality and understand how visitors interact with our services.

These technologies may include:

Essential Cookies

These cookies are necessary for core website operations, including shopping cart functionality, checkout processes, account security, and session management.

Analytics Cookies

These cookies help us understand website traffic, visitor behavior, and website performance so that we can improve our services.

Preference Cookies

These cookies remember certain website settings and preferences to provide a more convenient browsing experience.

Advertising Cookies

Where applicable, these cookies may be used to measure advertising performance and provide relevant promotional content.

You can manage or disable cookies through your browser settings. Where required by applicable law, we will obtain your consent before placing non-essential cookies or using related tracking technologies.

Please note that disabling certain cookies may affect some website features.

5. How We Share Your Information

Danaxel INC does not sell customers’ personal information in exchange for monetary compensation.

We may share personal information with trusted third parties when necessary to operate our business and provide our services, including:

Payment Service Providers

Payment information may be processed by third-party payment providers to securely complete transactions and prevent fraudulent activities.

Shipping and Delivery Providers

We may share relevant contact and delivery information with shipping carriers to fulfill orders and deliver purchased products.

Website Hosting and Technical Service Providers

These providers help maintain our website, manage technical infrastructure, and ensure website functionality.

Analytics and Marketing Service Providers

Where applicable, we may share limited information with analytics and advertising providers to evaluate website performance and marketing activities, subject to applicable privacy requirements.

Legal and Regulatory Authorities

We may disclose personal information when required by law, legal proceedings, court orders, or legitimate requests from authorized government authorities.

Third-party service providers are permitted to use personal information only as necessary to perform their contracted services or as otherwise permitted by law.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, accounting, legal compliance, and dispute resolution.

Order-related and transaction records may be retained for up to seven (7) years after the completion of an order, unless a longer retention period is required or permitted by applicable law.

When personal information is no longer necessary, we will take reasonable steps to securely delete, destroy, or anonymize it.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

We also work with relevant service providers that maintain appropriate security measures when processing information on our behalf.

Although we take reasonable steps to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on your state of residence and applicable privacy laws, you may have certain rights regarding your personal information, including:

• Right to Know: Request information about the categories and specific pieces of personal information we collect.
• Right to Access: Request access to personal information we maintain about you.
• Right to Delete: Request deletion of personal information, subject to applicable legal exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Data Portability: Request a copy of certain personal information in a portable format.
• Right to Opt Out: Opt out of certain targeted advertising, sales, or sharing of personal information where applicable.
• Right to Non-Discrimination: Exercise your privacy rights without receiving discriminatory treatment.

To submit a privacy-related request, please contact us using the information provided in the Contact Information section below.

We may need to verify your identity before processing certain requests. We will respond within the timeframes required by applicable law.

9. California Consumer Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA).

These rights may include:

• The right to know what categories of personal information we collect, use, disclose, or share.
• The right to request access to specific personal information.
• The right to request deletion of personal information, subject to applicable exceptions.
• The right to correct inaccurate personal information.
• The right to opt out of the sale or sharing of personal information, as defined under California law.
• The right to limit the use and disclosure of sensitive personal information where applicable.
• The right to receive equal service and pricing when exercising privacy rights.

Do Not Sell or Share My Personal Information

Danaxel INC does not sell personal information for monetary consideration. However, certain advertising or tracking activities may constitute “sharing” under California privacy law.

Where applicable, California residents may request to opt out of the sale or sharing of their personal information by contacting us at:

Email: support@danaxeltravel.shop

We will process and honor applicable requests in accordance with California privacy requirements.

10. Children’s Privacy

Our website and products are intended for a general audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without verifiable parental consent.

If we become aware that personal information has been collected from a child under 13 without appropriate consent, we will take reasonable steps to delete such information.

Parents or legal guardians who believe their child has provided personal information to us may contact us for assistance.

11. Third-Party Websites

Our website may contain links to third-party websites, payment platforms, or other external services.

These websites operate independently and may have their own privacy policies and data practices. Danaxel INC is not responsible for the privacy practices, content, or security of third-party websites.

We encourage visitors to review the privacy policies of any external websites they access.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, applicable laws, or privacy practices.

Any updates will be posted on this page with a revised Effective Date.

We encourage you to review this page periodically to stay informed about how we protect your personal information.